Shipping and Returns
Your Pack Shipment
Products in stock are generally shipped within 48 hours after receipt of payment.
In the case of a pre-order, the estimated availability time is indicated on the product page. Please check this information before completing your order.
Packages are shipped via La Poste or a third-party carrier, depending on the type of product. A tracking number will always be provided, regardless of the shipping method.
Shipping fees include handling, packing, and postage costs. Handling fees are fixed, while transport costs vary depending on the total weight of the package.
To reduce shipping costs, we recommend that you group all your items into one order. We cannot combine two distinct orders placed separately, and shipping fees will apply to each of them.
We take great care in preparing each order, especially fragile items. Boxes are sized appropriately and your items are well protected.